So, for the third time, in two weeks, I’ve been reporting a server error hitting an API.  The remote API in question is in .Net/asp, and of course running on a windows machine.  Trouble enough on its own.  Upon notifying the programming/admin on the remote end I keep getting the same response.

“Can you send me a screenshot of the error?”.

ARRRGGHHH…   This is an API, I’m hitting it with a script.  You have logs on your server for reasons such as this, especially when I get a 500 server error, and no message.

No, a screenshot will not help.